Contact information

CONTACT INFORMATION

Slippora is committed to providing helpful and responsive customer service.

You may contact us regarding:

  • Product information
  • Sizing or product selection
  • Order confirmation
  • Shipping and tracking
  • Damaged or incorrect products
  • Returns and refunds
  • Payment concerns
  • Website accessibility
  • Privacy or legal inquiries

Business Contact Details

Store Name: Slippora
Website: slippora.shop
Email: support@slippora.shop
Phone: (866) 995-6636

Mailing Address:
12215 55e Avenue
Montréal, QC H1E 2K7
Canada

Customer Support Requests

For faster assistance with an existing order, please include:

  • Your full name
  • Your order number
  • The email address used during checkout
  • A clear description of your request
  • Photographs when reporting damage, defects, or an incorrect item

We aim to respond within 1–2 business days. Response times may be longer during weekends, holidays, or periods of unusually high demand.

Please do not send unauthorized returns to our mailing address. Contact our support team first to receive the correct return instructions.